Region:
Shipping Information

Please note processing and delivery times do not include Saturdays, Sundays and holidays. We do not deliver to an PO Box address, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be bourne by buyer.

We are currently only able to deliver to one delivery address per order. If you’d like to deliver to multiple addresses, please place a separate order for each unique address.

SHIPPING COST

Winter wear and Accessories
Orders above USD350 Free Delivery
Orders above USD150 Flat Rate USD15
Orders below USD150 Flat Rate USD20

DELIVERY TIME

Country Delivery time in working days (after dispatch)
Thailand 3-5 Working Days
HK 3-5 Working Days
Macau 3-5 Working Days
Taiwan 3-5 Working Days
Indonesia 3-5 Working Days
Japan 5-10 working days
New Zealand 5-10 working days
USA 5-10 working days
Canada 5-10 working days
Italy 5-10 working days
Norway 5-10 working days
Sweden 5-10 working days
Spain 5-10 working days
France 5-10 working days
Australia 7–15 working days
CHECK ORDER STATUS
Please go to SIGN IN  the top right corner; then, go to Orders from the top right dropdown after you are logged in. You will be able to see all orders placed online using your account.

Note: you will not be able to see orders placed using guest checkout. For orders placed using guest checkout, please contact our customer service.

TRACK MY ORDER
Kindly refer to TRACK MY ORDER
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
DUTIES & TAXES
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.