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Shipping Information
Please note processing and delivery times do not include Saturdays, Sundays and holidays. We do not deliver to an PO Box address, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be bourne by buyer.
We are currently only able to deliver to one delivery address per order. If you’d like to deliver to multiple addresses, please place a separate order for each unique address.
SHIPPING COST
Winter wear and Accessories | |
Orders above USD350 | Free Delivery |
Orders above USD150 | Flat Rate USD15 |
Orders below USD150 | Flat Rate USD20 |
DELIVERY TIME
Country | Delivery time in working days (after dispatch) |
Thailand | 3-5 Working Days |
HK | 3-5 Working Days |
Macau | 3-5 Working Days |
Taiwan | 3-5 Working Days |
Indonesia | 3-5 Working Days |
Japan | 5-10 working days |
New Zealand | 5-10 working days |
USA | 5-10 working days |
Canada | 5-10 working days |
Italy | 5-10 working days |
Norway | 5-10 working days |
Sweden | 5-10 working days |
Spain | 5-10 working days |
France | 5-10 working days |
Australia | 7–15 working days |
CHECK ORDER STATUS
Please go to SIGN IN the top right corner; then, go to Orders from the top right dropdown after you are logged in. You will be able to see all orders placed online using your account.
Note: you will not be able to see orders placed using guest checkout. For orders placed using guest checkout, please contact our customer service.
TRACK MY ORDER
Kindly refer to TRACK MY ORDER
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
DUTIES & TAXES
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.