Responsibilities:

• Attend to customers’ enquires regarding to online product/ service order or delivery status. .
• Providing accurate customer information of company products/ services
• Provide appropriate solutions and alternatives within appropriate time frame.
• Directing unresolved issues and requests to the appropriate designated personnel.
• Follow up to provide solutions or recommendations.
• Assist in handling customers at front counter, when necessary 
• Assist in any others administration task as & when required.

Requirements:

• Manage inquiries & feedback in a tactful manner.
• Good English command.

To apply this opportunity, kindly send your resume and cover letter to myhr2@universaltraveller.com